Simplify Client Satisfaction Measurement with Automation.

Create, distribute, and analyze surveys effortlessly with our automated tools. Streamline feedback collection and consolidate results in real-time, fully compliant with Memorandum Circular No. 2023-05 of the Anti-Red Tape Authority, ensuring harmonized Client Satisfaction Measurement.

Designed to simplify client satisfaction measurement.

Tailored for government agencies to streamline customer feedback collection, analysis, and reporting, enabling more informed decision-making and improved public service delivery.

Automated Survey Links Generation

Automatically create client satisfaction measurement links.

Real-time Response Tracking

Monitor survey responses in real-time and get instant insights.

Dynamic Report Generation

Automatically generate detailed reports and analytics.

Data Consolidation

Consolidate feedback from various customer touchpoints.

Seamless Form Customization

Tailor feedback forms to meet your office's specific needs.

Trilingual Support

Available in English, Tagalog, and Bisaya.

Frequently asked questions

What is the purpose of the client satisfaction measurement tool?

The tool is designed to help government agencies gather, analyze, and report client feedback to improve services and decision-making following the ARTA GUIDELINES.

How do I create a survey using the system?

Surveys can be generated automatically based on the predefined templates or customized to meet specific needs.

Can I customize the feedback forms?

Yes, you can tailor the forms to meet your office's specific needs.

How do I monitor responses?

You can track responses in real-time with instant insights.

Is the system available in multiple languages?

Yes, the system supports English, Tagalog, and Bisaya.

Can I exclude "N/A" answers from the feedback?

Yes, the system allows you to choose whether or not to include "N/A" answers in the feedback.

Is there a way to export survey results?

Not yet. The development of this feature is ongoing.